returns

Our Returns Policy

Returns: Where wine is to be returned, TVA Pty Ltd / Betta Buy Wine will collect the wine from the buyer at a mutually convenient time. Pending collection, the buyer is liable to keep the wine in a safe and proper manner and take reasonable care of it. Wine should be returned in the original box and packed to avoid breakage in transit back to TVA Pty Ltd

Refunds: Any price refunds will be affected within 30 days after TVA Pty Ltd / Betta Buy Wine was notified of the reason, conditional upon any returned wine being collected in original saleable condition.

Product warranties: Travelling Vineyards Australia Pty Ltd / Betta Buy Wine warrants that product supplied is of merchantable quality when delivered. Subject to applicable law, TVA Pty Ltd / Betta Buy Wine does not make any other warranty or representation about products on offer. In respect of any statutory warranty that TVA Pty Ltd / Betta Buy Wine cannot exclude, subject to applicable law, Travelling Vineyards Australia Pty Ltd liability is limited, at its option, to the replacement or re-supply of the products or a refund of the cost of the products.

Notices to Travelling Vineyards Australia Pty Ltd / Betta Buy Wine To notify Travelling Vineyards Australia Pty Ltd / Betta Buy Wine call on (Toll Free: 1300 760 708) during 9 am-5 pm EST Monday to Friday, excluding public holidays) or email to travellingvineyards@bigpond.com or post a letter to "Travelling Vineyards Australia Pty Ltd / Betta Buy Wine PO Box 36 Keyneton SA 5353."

Notices to visitors: TVA Pty Ltd / Betta Buy Wine may notify a visitor to the website by email, a general notice on the website, or by other reliable method to an address previously provided to TVA Pty Ltd / Betta Buy Wine by the visitor.